Hello, I am Charles Hallifax the founder and owner of our British holding company Anglo Chilena Ltd, and of our brands: experiencechile.org and torres-del-paine.org.
I am British but I have lived and worked in Chile since 1989. My ethos has been to offer a travel design and reservation service that is not only personal and friendly, but is based upon good local knowledge. We are not tryng to be the cheapest, but we do aim to be the most professional. Our service is administered by myself and a team of competent, local staff based in Santiago, Chile managed by me and partners based in Argentina.
We specialise in Chile because we know the country well, in a very personal, “close up” way including destinations such as Easter Island, Torres del Paine, San Pedro de Atacama, Pucon, Puerto Varas, Chiloe, Patagonia, Carretera Austral, Santiago, Buenos Aires, Foz de Iguazu, Salta, Valparaiso, Vina del Mar, Zapallar as well as the Cruises and the Antarctic – probably better than any other travel company.
We make sure our local knowledge of the area is kept up to date through regular visits and inspection trips and from having our own staff based in Chile. Our aim is to keep things personal by overseeing each reservation request and attending to our clients’ individual requirements. We welcome requests from singles, couples or small groups from ANY country in the world.
We can also arrange custom-designed itineraries with complete discretion for VIP celebrities and clients who demand privacy – including a security detail if required.
To ensure that we deliver a quality service I have personally visited ALL the hotels we offer in our Torres del Paine service. The local knowledge that I and my staff maintain is paramount to the service we offer and our policy, therefore, is to work ONLY with hotels that we know from personal experience – in effect “checking out” hotels and travel itineraries on behalf of our clients.
Indeed, Why Use Us?
To day the internet is enabling hotels and other travel-related services to put their products and services online and sell direct to the customer. There is also an ever-increasing number of individuals who think they can offer a travel-booking service just by setting up an off-the-shelf web site
The simple answer is:
Use us if you want a professional service from a company with specialist local knowledge and that is owned and managed by a British national.
I mention the bit about a British national because I am in a good position to understand what my clients expect and require, whereas a good number of the alternative operators do not.
Use us if you do not wish to invest considerable time in building your own travel itinerary and think of us as your personal travel designer, as you would by having your own interior designer, or own gardener.
Use us if you want to deal with the only specialist itinerary-panning service for Chile and Argentina with over 19yrs local knowledge.
Use us if you have a budget and want that budget used in the most sensible way possible.
Use us if you would like to do deal with just one supplier, pay one supplier, and have us make all the reservations you need.
Use us if you want to deal with someone in proper English.
Use us if you would like to have the security that there is an office in Santiago on hand if you need help when out in Chile and / or Argentina.
Use us if you want a serious, personal and friendly service.
Do NOT use us if all you want is the cheapest deal.
Do NOT use us if you also intend to research the same information that you have appointed us to do on your behalf.